Legal Services Commissioner
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Policies & Guidelines
The Legal Services Commissioner has developed policies and guidelines in relation to:
Privacy
The Legal Services Commissioner handles personal and health information in accordance with the Information Privacy Act 2000 and Health Records Act 2001 as set out in our Privacy Policy.
Download our Privacy Policy (80KB PDF)
Freedom of Information
The Legal Services Commissioner is subject to the Freedom of Information Act 1982. The FOI Act provides every person with a legally enforceable right to access documents in the possession of an agency, subject to certain exceptions.
A request for access to documents made pursuant to the FOI Act must be:
- in writing (and provide such information as is reasonably necessary to enable identification of the relevant documents); and
- accompanied by the prescribed application fee ($22.00).
The Commissioner is required to provide notification as to a decision on a request within 45 days of receiving it.
The Commissioner is entitled to charge a person for access to documents (in addition to the application fee) in accordance with section 22 of the FOI Act. For example, a person may be asked to pay for photocopies of documents.
Whistleblowers Procedures
The Legal Services Commissioner has developed procedures for dealing with whistleblowers in accordance with its responsibilities under the Whistleblowers Protection Act 2001.
They address key issues including the reporting system, roles and responsibilities, investigation and managing whistleblower welfare.
Download the Whistleblowers Procedures (810KB PDF)