Legal Services Commissioner
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Our performance
The Legal Services Commissioner is committed to transparency and accountability in how we run our operations and deal with complaints made against lawyers.
The following information is drawn from the Annual Report for our first reporting period: 12 December 2005 – 30 June 2006.
Download the whole Annual Report (735KB PDF).
Enquiries to the Legal Service Commissioner
There were 2,100 enquiries to the Legal Service Commissioner.
Complaint files opened
What did people complain about?
The following were the predominant issues in complaints made against legal practitioners. A number of issues may be made in a single complaint.
| Issue | Number |
|---|---|
| Costs/bills | 553 |
| Negligence (incl. bad case handling) | 322 |
| Communication (incl. failure to return calls) | 83 |
| Delay | 79 |
| Documents (incl. retention of & lost) | 76 |
| Trust money | 74 |